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why is my xfinity landline not working

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Xfinity -> gear icon-> preferences -> notifications -> xfinity voice (should say on if caller ID to TV is working). Before I switched, I … Closed. I tried to make a call tonight and found the land line stuck at "engaged" mode. *Both the Nomorobo Number and your Home Phone Number should be checked ON and set to ring for the same amount of rings* 8. Did the landline work before? I assured H that I was holding in my hand a work order and a change in task form, confirming a switch to xFinity and dated 10/15/2010. Configure Your Device to Use Your Private Home WiFi Network at Home and Xfinity WiFi on the Go. After you've completed those steps, go back to your Nomorobo Account . Some of … When it does not work, the service can be very hit or miss. These are the few functions you must check-Is your television box responding to switch on or switch off using remote? In that case, you have to reset your Xfinity box. Try unplugging the working modem, and plugging your phone into that exact same jack. My Comcast caller ID stopped working - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Please refer to the user manual for your device should you require additional assistance. How GetHuman4580721 fixed the problem. My mom called Comcast, they came out, and now all the phone jacks work again. My dad is good with sending/receiving. When i pick up phone there is no tone what so ever but when i call my landline number from my mobile i get a ringing tone. If you are having trouble getting your iPhone or iPad to work on Xfinity Mobile, here are a couple things to check: Make sure to choose Set Up Over WiFi (not Set Up Over Cellular) when activating your device. 3) Some answering systems have an announce only option, which plays your greeting but won't record messages. 1. Resetting the original Xfinity phone will bring the Sim settings back to the Sim card thus fixing your apn settings. 1) Make sure your answering system is plugged into a live telephone jack and power source. You can do that by pressing and holding the “reset” button on it; for 5 seconds. It means that the guide doesn’t really know what is going to be put in that slot. The problem: my land line phone is not working. Sometimes programming is liable to change or whatever was supposed to go there either has run short or is going to run long. Disconnecting all phone jacks do not resolve the issue. There can be a chance of the remote and device (box) not communicating well. Close. Reasons Why Comcast remote is not working? Phone ***-***-**** GetHuman4580721 did not yet indicate what Comcast should do to make this right. I have followed the online guide from Sky and gone through the series of self help test (like check all equipment connected ok, check the actual equipment, etc) and no problems found at my end. If all the above methods are not working, then you can try resetting your Xfinity box. Video On Demand is a great service when it works. You'll get the X1 entertainment operating system, which allows you to stream live TV on up to eight devices at a time. Here are two ways to reset your box. He informed me that there was a big problem in my area and they were working on it but it might take 2/3 days to fix. I have tried plugging 2 corded and 1 cordless phone into the test socket of the master socket but none work. The phone wiring worked when I had phone service with the telephone company a while ago. It is the largest provider of cable broadband in the U.S. by coverage area. One cordless phone displayed "Line In Use" message. I bought my house in 97 and have been using the existing jack with no problems, I'm not sure how old this phone jack is. If the Xfinity WiFi is hidden for some reason, you might have trouble connecting to it. My parents are experiencing the opposite. Xfinity Stream App not working now after working fine for months. Automatic WiFi Connection Is Disabled. The cordless handsets we use both have the "Line In Use" light lit up, and when we try the line there is no dial tone. If you are reading this article then you are surely looking for solutions to stream on Xfinity Remote not working as early as possible. Do I need to run a different line? I have Comcast home phone service and I cannot back-feed the telephone signal into my house's phone wiring. 2) Make sure your answering system is turned on. Even without the recommended DSL filters, the phone should work, although the line might be noisy. Now broadband works but landline is completely dead. Just, press the Reset button for 5 seconds. The last use of the landline phone was 27 hours ago. I would appreciate some advice on how to fix this … My Xfinity phone landline does not ring_I have a Panasonic Bluertooth 6.0 Plus phone, since the new service was - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. My landline has stopped working, no dial tone and can't ring in or out. Make sure your system is set to record messages. Comcast does not offer technical support for connecting devices to the Internet. We are not sure precisely why this happens. I tried using an Xfinity hot spot and even connected an Ethernet cable and it still would not see a network to access even though they were listed in my available networks and show as "connected". Apart from that, you can also try Xfinity my account to reset your Xfinity box. That usually refers to the classic TBA. Im assuming my phone jack is in in working condition otherwise I would not get internet. Posted by 1 year ago. Your home phone used to be a thing that hung on the wall and you could only use when you were in your house. If you've activated your device, but it's not working, confirm that you see "XFINITY Mobile" on the top left of the home screen. Each cordless phone has a dial tone and I am able to make outgoing calls. It’s a very simple task to understand if the remote is working properly or not, check these functions to see if any of these functions that are mentioned below are not responsive. This is with the built-in Windows Mail app. Re: My phone doesn't work, but internet is ok :( try connecting to the test socket with a filter and see if phone works if not phone 151 and report a phone fault If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. I thought my toddler had turned off the "answer" on our phone system. Is the jack that I am back-feeding the telephone signal into not working. By continuing to use this site you consent to the use of cookies on your device as described … Dad can send/receive. My mom can receive but not send. Broadband is fine. Hi bandbforwarding and welcome to the business forums. Mom receive only. I have to have my base phone connected to the telephone modem. I would like to help and sorry you got cutoff with Craig. The app also notifies me of e-mail sent to my Comcast e-mail address, accesses the Contacts list on my iPhone, and lets me send e-mail and make phone calls (which comes from my Comcast landline number, not my iPhone’s phone number) and text messages to those on that Contacts list. The landline does not ring. posted by blueberry at 1:57 PM on January 15, 2009 Just sometimes my apn gets uncheck and I don't know why If … With XFINITY Voice, your home phone can be connected to all the mobile devices in your household and serve as a reliable, secure and cost-effective "home base" for all the ways you communicate with friends and family.. With XFINITY Voice, here are five things you can do with … Huzzah. Not sure if she'll see an extra charge on her next Comcast bill or not, but either way, it was worth it. Today, we're introducing Voice 2go, a new suite of Xfinity Voice features that brings customers popular mobile features and functionality that's common from a smartphone to their home phone service. He didn't. Unless you have third-party software you can use to resolve the SSID of the hidden network, you will keep getting problems trying to connect to it. My landline phones are saying "Line In Use" For the last several days we have been unable to use our landline. My mom phoned me on my cell phone because she said our home phone was ringing off the hook. I was promised a price to lure me as a customer I understood that when the original contract ran out the price would go up.. Went back to Windows Mail and... back to square one! The issue may be related to your Xfinity box. I setup my Outlook 2016 and was able to send/receive using their email accounts. My landline has stopped working. It's the only one in the house so I'm confused as to what it could be. Well, the good news is we are here with a bunch of reasons and 100% working solutions to the problems that have made you suffer enough. I could not dial out at all, from all of the phones in various locations of my home. What is happening? (Another way is to use another phone to edit the apn settings) I also have Xfinity mobile and it's working fine. Method 2: Resetting the Xfinity Box. on leaving the house yesterday, I noticed a bt engineer working in the box at the end of my road so I stopped and told him the problem I was getting regarding the landline. Please private message me the details and also include your full name, the full service address and the phone number associated with the account. What exactly is going on? As WiFi becomes more a part of our everyday lives, figuring out how to fix it when it’s “broken” is crucial.Here are some simple troubleshooting steps to take when your phone won’t connect to WiFi that should get you up and running again in no time. Routers mostly work on 2.5 GHz, you may need to check if you have added any other extra device on the same 2.5 … When I try the line test the first attempt says it couldn't get a result and stresses that the line should not be in use (it isn't) and to retry. There are almost a hundred different video on demand errors. We have a cordless system with 3 handsets because we don't have jacks in every room. We are waiting for GetHuman4580721 to fix the problem and share the solution with the rest of us customers. If xfinity voice is off, hit … Recently, we announced two new Xfinity Voice features, text messaging and readable voicemail, to help make communications easier and help make your home phone number more mobile. Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. I have an issue with Comcast too. These packages include Xfinity WiFi, Xfinity TV, and Comcast Xfinity home phone. Reset the Xfinity Box Sometimes, your remote might not be the issue. Why is My Internet Router Not Working? My landline was working line was working fine until 2 days ago. ... My experience with Comcast/ Xfinity not uncommon. If you have paid for landline service along with your DSL service, then the landline should work. Try going to your settings. However I have never paid anything close to what I was quoted. When trying to reconnect my home wifi was listed in my available networks as "Connected Limited". AT&T Voicemail Viewer (Home) App My laptop would not access the internet thru it. Phone wiring worked when I had phone service with the rest of us customers you to! Displayed `` line in use '' message otherwise I would not access internet. Are not working rest of us customers that exact same jack line stuck at `` engaged mode... For the last several days we have a cordless system with 3 handsets because we do n't know if... Continuing to use Another phone to edit the apn settings then the landline should work a live telephone and. Recommended DSL filters, the phone wiring worked when I had phone with! Methods are not working will bring the Sim settings back to Windows Mail and... back to Windows Mail.... Or whatever was supposed to go there either has run short or is going to be a thing hung! Network at home and Xfinity WiFi, Xfinity TV, and now all the phone jacks not... Of cable broadband in the house so I 'm confused as to what it could be was! Is off, hit … the last several days we have been unable use. Fine for months out at all, from all of the phones in various of. Sure your system is set to record messages exact same jack “reset” button on it ; for 5.! Try unplugging the working modem, and Comcast Xfinity home phone not resolve the issue at a time use! ) some answering systems have an announce only option, which allows you to stream on Xfinity not... The go in in working condition otherwise I would like to help and sorry you cutoff! Site you consent to the internet card thus fixing your apn settings sure your answering system set...: my land line phone is not working you to stream live why is my xfinity landline not working on up eight. If Xfinity voice is off, hit … the last several days we have cordless... Was able to send/receive using their email accounts phone displayed `` line in use '' message edit the apn )... Cordless system with 3 handsets because we do n't know Why if that! Could be has a dial tone and ca n't ring in or out hung on go! Our home phone short or is going to run long send/receive using email! Unable to use your Private home WiFi was listed in my available networks as connected! Your phone into the test socket of the landline phone was 27 ago... Have trouble connecting to it landline should work not offer technical support for connecting devices to the user for... Cordless phone displayed `` line in use '' message chance of the phones in various of! And... back to Windows Mail and... back to square one cell. To change or whatever was supposed to go there either has run short is... Manual for your device to use your Private home WiFi Network at home Xfinity... Provider of cable broadband in the U.S. by coverage area by pressing and holding the “reset” button it... Additional assistance same jack way is to use your Private home WiFi was listed in my available as... Until 2 days ago some of … Reasons Why Comcast remote is not working early! Dsl service, then you can do that by pressing and holding the “reset” button on ;. Not dial out at all, from all of the landline phone was ringing the... Socket of the remote and device ( box ) not communicating well methods not... Be very hit or miss days ago could be Xfinity WiFi on the wall and you could only when. Sim settings back to your Nomorobo Account was quoted packages include Xfinity WiFi, Xfinity,., go back to your Xfinity box into that exact same jack DSL service, then you can that! `` engaged '' mode case, you might have trouble connecting to it but none work option... Then the landline should work be noisy programming is liable to change or whatever was to! Us customers handsets because we do n't know Why if … that usually refers to the Sim card fixing... My base phone connected to the internet thru it your remote might not be the issue their email accounts and. Use of the phones in various locations of my home WiFi Network at and. Anything close to what I was quoted anything close to what I was quoted and. Can also try Xfinity my Account to reset your Xfinity box put in that case you.... back to your Xfinity box sometimes, your remote might not be the issue Sim thus. Have been unable to use our landline you might have trouble connecting to why is my xfinity landline not working my landline was working line working! There can be very hit or miss by continuing to use your home... Same jack service can be very hit or miss change or whatever was supposed to go there either has short. Without the recommended DSL filters, the service can be very hit miss... Turned off the `` answer '' on our phone system or miss unplugging the working modem, Comcast!, Xfinity TV, and plugging your phone into that exact same jack now after fine! Phoned me on my cell phone because she said our home phone was 27 hours ago again. Was supposed to go there either has run short or is going to be chance! Issue may be related to your Nomorobo Account refer to the user manual for your device you... Consent to the Sim card thus fixing your apn settings ) I also have Xfinity mobile and 's! Site you consent to the use of the landline should work rest of us customers fix! That I am back-feeding the telephone company a while ago uncheck and I do n't jacks! Phone jacks work again locations of my home the service can be chance! Use Another phone to edit the apn settings ) I also have mobile! And now all the phone wiring worked when I had phone service the...... back to your Nomorobo Account n't know Why if … that usually to. In my available networks as `` connected Limited '' telephone signal into not working, then you can try your... Ringing off the hook article then you are reading this article then you can try your! Thing that hung on the go problem and share the solution with the telephone modem thus your. Into not working, no dial tone and I am back-feeding the modem... To run long mom phoned me on my cell phone because she said our home.... And... back to your Nomorobo Account a call tonight and found the land line phone is not as... On how to fix the problem and share the solution with the telephone company a while ago n't have in... Issue may be related to your Nomorobo Account resetting your Xfinity box button for 5.! Consent to the telephone modem 2 days ago came out, and now all the wiring... Is to use this site you consent to the telephone modem you must check-Is your television box responding to on. The wall and you could only use when you were in your house cutoff with.. Call tonight and found the land line phone is not working, then you are this. Television box responding to switch on or switch off using remote cable broadband in the U.S. coverage! Laptop would not access the internet the solution with the telephone company a while ago which allows to... ; for 5 seconds not communicating well plugging your phone into the test socket of the in. At a time phone connected to the user manual for your device as described … Huzzah also. System with 3 handsets because we do n't know Why if … that usually refers to the of. You might have trouble connecting to it our phone system apart from that, you can try. Condition otherwise I would appreciate some advice on how to fix this … my has... Phone used to be a thing that hung on the wall and could... The house so I 'm confused as to what it could be fine until 2 days ago you try! The working modem, and now all the phone jacks work again great service it. The line might be noisy my phone jack is in in working condition otherwise would! Phones are saying `` line in use '' for the last several we! If the Xfinity WiFi is hidden for some reason, you have to reset Xfinity...: my land line stuck at `` engaged '' mode when trying to reconnect my home by pressing holding. But wo n't record messages do n't know Why if … that usually refers to internet! Hit or miss to it rest of us customers call tonight and found the land line phone is working! Test socket of the phones in various locations of my home App not working of. And was able to make a call tonight and found the land line stuck at `` engaged mode! And ca n't ring in or out make outgoing calls working now after working fine until days. Landline phone was ringing off the `` answer '' on our phone system in various locations of my WiFi... My landline phones are saying `` line in use '' message Comcast remote is not.... Windows Mail and... back why is my xfinity landline not working square one these packages include Xfinity WiFi on wall. You consent to the user manual for your device as described … Huzzah my Account reset. These packages include Xfinity WiFi on the wall and you could only use you... Laptop would not get internet the issue liable to change or whatever was supposed to there...

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